Lisa Wobbema, BBA, RHIA is the Independent Consultant for Health Information Management Solutions. She has 27+ years of experience in the following:
- Interim HIM Management
Lisa has been the HIM Manager in five facilities ranging in staff anywhere from 2 – 40 FTEs.
Lisa started her career as an ER Coder for Marian Health Center in Sioux City, IA. Since then she has been the Coding Supervisor in all of the five facilities she was the director for and at two other larger facilities, Dakota Medical Center in Fargo, ND and Franciscan Skemp Healthcare in LaCrosse, WI, as well as being the contingent for coding in the five hospitals in which she was the director.
Lisa was a transcriptionist at Meritcare Medical Center in Fargo, ND as well as a Home Transcriptionist for WahlTek transcribing for the University of Iowa Hospitals and Clinics in Iowa City, IA. As well being the contingent for transcription in the five hospitals in which she was the director.
- Release of Information
Lisa was responsible for release of information function in the five hospitals for which she was the director.
- HIPAA Privacy
Lisa had 40+ hours of HIPAA Privacy Training while working as the Director of Health Information at Winneshiek County Memorial Hospital in Decorah, IA. She then lead the HIPAA Privacy Team, who worked on policies and procedures and training 250 staff and physicians. She also was the HIPAA Privacy Officer at Olmsted Medical Center in Rochester, MN where again wrote and implemented policies and procedures as well as started auditing for Privacy and Security.
- Auditing HIPAA Privacy
Lisa created a position at Olmsted Medical Center based around Compliance, starting with HIPAA Privacy and Security auditing and moving on to forming a team and process in preparing for RAC audits.
- Workflow and Operational Improvements
In many of the eight facilities Lisa has been the director of supervisor of, there were workflow and operational improvements that needed to be made. I learned about this from my mentor at Dakota Medical Center in Fargo, ND where we restructured the department and had two FTEs responsible for analysis, the coders were trained and were coding, and the ER coding was brought into the department. I then took this skill of restructuring/reorganizing FTEs to function at their utmost capability to other organizations and made necessary changes.
We also started to consolidate hospital and clinic coding staff at Carrington Health Center in Carrington, ND and Franciscan Skemp Healthcare in LaCrosse, WI.
We also had a team that was setting up the process of Home Coding at Franciscan Skemp Healthcare in LaCrosse, WI.
We also were bringing in all external data reporting functions into the Health Information Management Department at Upland Hills Health in Dodgeville, WI.
- Chargemaster Review
Lisa was involved in chargemaster review at Carrington Health Center in Carrington, ND and was then sent to a three day chargemaster training seminar sponsored by Catholic Health Initiatives. I later took this skill and revised the chargemaster at Franciscan Skemp Healthcare in LaCrosse, WI prior to the implementation of APCs.
- EMR Implementation
Lisa was involved on the team to select, purchase and implement the Meditech software system at Winneshiek County Memorial Hospital in Decorah, IA. I was also involved in implementing the electronic signature module of the electronic medical record through the HMS software system at Upland Hills Health in Dodgeville, WI. We also implemented the electronic signature module within the Med3000 software at Olmsted Medical Center in Rochester, MN. I also was on the EMR team and assisted in conceptualizing the GE Centricity Software for Crescent Community Health Center, in Dubuque, IA. Most recently, I was involved in implementation of the HMS system for electronic medical records at Palestine Medical Center in Palestine, TX, Andalusia Regional Hospital in Andalusia, AL, and Los Alamos Medical Center in Los Alamos, NM.
- Software Planning and Implementation
Lisa was involved in other software planning and implementation. At Carrington Health Center we implemented the Dictaphone dictation system to move us to electronic dictation from the handheld devices and tapes. At Franciscan Skemp Healthcare in LaCrosse, WI, we implemented the Medicus encoding system. We implemented the Dictaphone dictation system at Upland Hills Health in Dodgeville, WI. We also implemented the ComplyTrack/MediRegs software to assist with compliance and monitoring. I played an integral role in the purchase, set-up, training and implementation of eScription (computer aided medical transcription) transcription software for the 25 transcriptionists who were mostly home-based transcriptionists.
- Strategic Planning
I was involved in strategic planning sessions for our organizations as part of the management team, most recently at Upland Hills Health in Dodgeville, WI.
- Project Management
My project management skills were for all of the many and multiple project as listed above to include:
- Implementation of new dictation systems for transcription (Dictaphone and E-Scription)
- Implementation of new systems for coding (Medicus)
- Implementation of new hospital computer systems (Meditech, Dairyland, HMS, Med3000/ Integreat, GE Centricity)
- Implementation of new federal regulations (HIPAA Privacy and Security, RAC Audits)
- Large master patient index (MPI) clean-up project in preparation for new computer system at Winneshiek County Memorial Hospital in Decorah, IA.
- Set-up system for data collection for new program of patients with AMIs being transferred to Gundersen Lutheran in LaCrosse, WI to the cath lab for opening of their arteries.
- Large scanning project to scan five years into computer system in preparation to move to paperless medical record department at Upland Hills Health in Dodgeville, WI.
American Health Information Management Association